install dependant application to Workforce optimization

hayleyburrow · ‎07-23-2025

I’m following the ServiceNow Workforce Optimization Essentials learning Course, but cannot follow in my own PDI instance as being advised I need to install this Service Operations Workspace dependant applications - sn_ms_epcfgmgr_spk.

How can i introduced this dependant application to my instance

Dr Atul G- LNG · ‎07-23-2025

Hi @hayleyburrow

Yes, there are many plugins that we can’t install in a PDI, and that’s expected.
So, what you do in a lab environment may not be 100% replicable in a PDI.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

hayleyburrow · ‎08-08-2025

Hi Tera,

What is the process for procuring these dependent applications (copy of listed decencies attached) and what costs are associated?

Kind Regards,

Hayley