Hi, I'd like to ask what is the rule of the order of banners?For example, if I want to show 3 banners at the same time, I know I could set the number in "order" to decide.But how about if I set three of them all "1"? Or how about I set of three of th...
Hi, I'd like to ask is there any way to transfer the setting of banner anouncement from dev instance to the client instance, such as using XML or update sets?Or do I have to set it one by one every time?Thanks in advance for anyone willing to help!
What table is the 'Contract Model' pulling from as we have VMW set up in our dev instance but there is no date for 'Contract Model'
In ServiceNow, I created a catalog item for software request, there is table called standard software in which software selection is pulling from that has a string which called cost of software but on the req there is currency variable which is calle...
I have created a calendar invite notification for change task and using a a template ''change.calendar.integration"which has following content:BEGIN:VCALENDARPRODID:-//Service-now.com//Outlook 11.0 MIMEDIR//ENVERSION:2.0METHOD:REQUESTBEGIN:VEVENTATT...
Hi, So what I'm trying to do is on the template that is sent to the user when a ticket is resolved, add a way to for the user to confirm closure of the ticket which will then take the ticket from resolved to closed rather than waiting 3 days for it ...
Hi, I'd like to know how to change the time zone of PDI?I want to set it to Tokyo time zone.Which plugin do I need to install?
Hi, We currently have a form like the photo below sent to users when a ticket is resolved. How do i access this and go about editing it?
Hi ServiceNow family, i wanted to know about, currently i don't have an access to MS office tools. is there any mac os built formatted applications, can we use in servicenow, like Pages, Numbers instead of using xml, excel sheet, in topic...
My instance is showing offline. I tried refreshing it. but still not waking up.
Whenever I add the parent incident in the child case then child case "STATE" should become same as parent incident . This should be in client script format .
Hi All, I just opened a new Xanadu instance for the first time and I see the options to open Creator Studio, App Engine Studio etc on the front Page. But every time I click either link, I get this page below. What must I do?
What is best practice for changing users in an assignment group? As the data isnt pulled through an update set so is it best just to do it manually in dev then test then prod or is there another way.
Basically we have list of incidents at https://<your_domain>.service-now.com/incident_list.do. When we click on one of the incidents we go to https://<your_domain>.service-now.com/incident.do . This page has all the incident details. I want to embed ...
I want to remove a user in an assignment group in dev and then promote to test and then prod however I know that data isnt pulled through in an update set so how do I go about promoting the change through the systems.