We are having issues with making changes to a catalog's name, short description, and description. We were able to capture updates to the scoped application's changes to the catalog's name, short description, and description on our Development Level I...
I am encountering an issue while trying to integrate a new API call logic into an existing page in my application. Here's the situation:New Page Implementation:I added a new button and used the following client script logic to make an API request. Th...
I have a flow designer. When I created the record, the flow is start.There is a [ Wait for condition ], it is wait the Field A changed.when Field A change, through [Update Record] to change Field B.But [Wait for condition] took long time to be exec...
I added a Form Component to my custom page and the configuration tab/panel will not show How do I fix this?
I have modefied a widget and would like to keep it as it is, but now I also need the widget in the oob version. I now have a clone, but unfortunately this is also modified, how can I get a widget in the OOTB version?
Hi, I'd like to ask what is the rule of the order of banners?For example, if I want to show 3 banners at the same time, I know I could set the number in "order" to decide.But how about if I set three of them all "1"? Or how about I set of three of th...
Hi, I'd like to ask is there any way to transfer the setting of banner anouncement from dev instance to the client instance, such as using XML or update sets?Or do I have to set it one by one every time?Thanks in advance for anyone willing to help!
What table is the 'Contract Model' pulling from as we have VMW set up in our dev instance but there is no date for 'Contract Model'
In ServiceNow, I created a catalog item for software request, there is table called standard software in which software selection is pulling from that has a string which called cost of software but on the req there is currency variable which is calle...
I have created a calendar invite notification for change task and using a a template ''change.calendar.integration"which has following content:BEGIN:VCALENDARPRODID:-//Service-now.com//Outlook 11.0 MIMEDIR//ENVERSION:2.0METHOD:REQUESTBEGIN:VEVENTATT...
Hi, So what I'm trying to do is on the template that is sent to the user when a ticket is resolved, add a way to for the user to confirm closure of the ticket which will then take the ticket from resolved to closed rather than waiting 3 days for it ...
Hi, I'd like to know how to change the time zone of PDI?I want to set it to Tokyo time zone.Which plugin do I need to install?
Hi, We currently have a form like the photo below sent to users when a ticket is resolved. How do i access this and go about editing it?
Hi ServiceNow family, i wanted to know about, currently i don't have an access to MS office tools. is there any mac os built formatted applications, can we use in servicenow, like Pages, Numbers instead of using xml, excel sheet, in topic...
My instance is showing offline. I tried refreshing it. but still not waking up.
