Resolved! Edit form sent to users when a ticket is resolved
Hi, We currently have a form like the photo below sent to users when a ticket is resolved. How do i access this and go about editing it?
Forum Posts
can we use any file format in built mac os. which can access us to use import sets and update sets
Hi ServiceNow family, i wanted to know about, currently i don't have an access to MS office tools. is there any mac os built formatted applications, can we use in servicenow, like Pages, Numbers instead of using xml, excel sheet, in topic...
developer instance offline
My instance is showing offline. I tried refreshing it. but still not waking up.
State shoud be same
Whenever I add the parent incident in the child case then child case "STATE" should become same as parent incident . This should be in client script format .
Xanadu Creator Studio
Hi All, I just opened a new Xanadu instance for the first time and I see the options to open Creator Studio, App Engine Studio etc on the front Page. But every time I click either link, I get this page below. What must I do?
Best Practise for changing users in an assignment group
What is best practice for changing users in an assignment group? As the data isnt pulled through an update set so is it best just to do it manually in dev then test then prod or is there another way.
Is it possible to build something like this.
Basically we have list of incidents at https://<your_domain>.service-now.com/incident_list.do. When we click on one of the incidents we go to https://<your_domain>.service-now.com/incident.do . This page has all the incident details. I want to embed ...
Resolved! Data update set
I want to remove a user in an assignment group in dev and then promote to test and then prod however I know that data isnt pulled through in an update set so how do I go about promoting the change through the systems.
How to continue a guided application creation if it times out?
Hello, I started to build an app using the guided app creator and before starting to design for the Classic, I took a break and afterwards I was not able to continue from that part as I was logged off and I don't know how to get back to that point.No...
ServiceNow Mobile App- facing issue with image type field on Agent Mobile App
Hello All,I have an image type of field on my custom table and when I did configure the same table on the Now Agent Mobile App, the field is not behaving as it does on the system browser. I am not able to upload an image on that field like i can easi...
カタログアイテムの実行グループの用途について
こんにちわ カタログアイテムに「実行グループ」というカラムがあります。これはデフォルトで存在するカラムと認識していて、ヒントには「このタスクの履行または完了のために割り当てられたグループ」と書かれていました。 「実行グループ」の用途と、デフォルトの仕様として各テーブルのアサイン先グループなどに自動的に割りあてる機能が存在するかをお聞きしたくて質問しました。 任意であれば、フロー内でカタログタスクのアサイン先グループに「実行グループ」を指定することができるのは確認しております。 よろしくお願いしま...
Build with creator studio
I am excited to share that I have successfully completed the #BuildWithCreatorStudio challenge! I have used ServiceNow’s innovative Creator Studio to build a simple pilot program registration request application called "Adobe FireFly pilot program". ...
Question Marks for special Characters After Data Import in ServiceNow - Encoding Issue?
Hello everyone, I'm encountering an issue with special characters (such as accents, umlauts, etc.) appearing as question marks(?) after importing data into ServiceNow. Specifically, I noticed that characters like à , é , ü and ß are not displaying co...
Resolved! Notification not being send
Hi Everyone,I have created a notification for a record producer which gets fired through an event. It is working fine when someone create a request through record producer for any random person.But it does not work when Manager creates it for its dir...
Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available
Hi Team, I have been facing Instance unscheduled maintenance issue with my PDI however it's showing one banner message that it will come online in sometime but i was waiting from last one week still it is showing same message nothing get change with ...