My instance is showing as offline

FabioP979701829
Giga Contributor

3 hours ago

Hi

I'm having trouble because my instance is showing as offline even though I used it this morning.

 

What can I do?

 

I'm using it for my dissertation, and I have to present it next week; if it doesn't work, I'll be in big trouble

 

Thank you very much for your support

 

Best Regards,

Fabio

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Dr Atul G- LNG
Tera Patron

56m ago

Hi @FabioP979701829 

 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

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Dr. Atul G. - Learn N Grow Together
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