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aparnareddy
Mega Contributor

‎05-11-2025 11:58 PM

Screenshot 2025-05-12 at 12.25.28 PM.png

0 Helpfuls
  • 327 Views
3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-12-2025 06:19 AM

Hi @aparnareddy 

Log out and log back in, try the cache.do 

 

AGLearnNGrow_0-1747055938683.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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0 Helpfuls

SumanthDosapati
Mega Sage
Mega Sage

‎05-12-2025 06:23 AM

@aparnareddy 

  1. Try in a different browser (Looks like you already did that and in incognito also)
  2. Check if the same issue with other PDI also, if yes then something with the laptop/browser.
  3. If the issue is only for your one PDI and in all browsers/laptops then unfortunately you might need to release that and grab a new one. 

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

0 Helpfuls

SumanthDosapati
Mega Sage
Mega Sage
In response to SumanthDosapati

‎05-16-2025 04:12 AM

@aparnareddy 

Did the above solution work? If yes, Accept the solution and mark as helpful to close the thread and benefit other readers.

Regards,
Sumanth