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3 weeks ago
Solved! Go to Solution.
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3 weeks ago
Hi @NandanO
As you mentioned that you come from a non-technical background, I would say it might be challenging, but it is definitely not impossible. I have seen many people build successful careers in ServiceNow coming from non-technical backgrounds.
The timeline is difficult to predict because it depends on how much effort you put in, how consistently you learn, and how dedicated you are to preparing and building your skills.
With the right mindset, continuous learning, and hands-on practice, transitioning into ServiceNow is absolutely achievable.
Here are a few tips:
-
Follow this master playlist to strengthen your JavaScript skills specifically for the ServiceNow platform.
https://youtu.be/62Nabpb94Jw?
-
Spend at least 1–2 hours daily on the ServiceNow Community. Observe the kinds of technical questions being asked and how experienced members respond. You’ll learn a lot passively this way—and I highly encourage you to start answering questions as well. Explaining concepts to others will improve your technical thinking and deepen your understanding.
-
Explore the free courses available on the ServiceNow Developer Site. These are practical and focused, and will help you apply your knowledge directly on the platform.
- https://developer.servicenow.
com/dev.do#!/learn/learning- plans/yokohama/citizen_ developer - https://developer.servicenow.
com/dev.do#!/learn/learning- plans/yokohama/servicenow_ application_devel...
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
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3 weeks ago - last edited 3 weeks ago
Hi @NandanO
If you are from coding background (any technology , specifically java script, java) , within very short span of time , you will learn scripting .
If you are interested to Servicenow, I will suggest you to follow structured path.
1. First complete CSA
2. Then go through CAD with scripting.
CSA Tips:
- First complete ServiceNow Administration Fundamentals course from Servicenow University
- Practice again all lab task in The given learning instance.
- Practice in your Personal Developer Instance (PDI)
- Practice mock question with Correct Answer
- Practice from ServiceNow university provided practice : https://account.measureup.com/servicenow-university
- Check the syllabus from Certified System Administrator (CSA) Mainline Exam Blueprint
- If anything left or you are struggling with answering practice test, Revisit the course content.
- Once you are confident , Schedule the exam and Go for it.
CAD Tips:
1. Go Through the course content till your concept is clear.
Certified Application Developer (CAD) Learning Path
2. Certified Application Developer (CAD) Exam Blueprint for syllabus
3. Practice in your Personal Developer Instance (PDI)
- Practice lots of mock question with Correct Answer
- Practice from ServiceNow university provided practice : https://account.measureup.com/servicenow-university
- If anything left or you are struggling with answering practice test, Revisit the course content.
- Once you are confident , Schedule the exam and Go for it.
Note: Once registered, you have 90 days to schedule and complete your exam.
Refer: https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554
For Scripting:
Go through these course and other resources. from script itself, you will find the usecases.
1. Introduction to Scripting in ServiceNow
2. Scripting in ServiceNow Fundamentals
3. Refer syllabus for scripting : KB0012764 Scripting in ServiceNow Fundamentals (SSNF) Syllabus
4. Go through once related youtube videos
https://www.youtube.com/watch?v=Ccxb4UJKF9c
https://www.youtube.com/watch?v=WLNQinTkLfQ
5. Practice in your Personal Developer Instance (PDI).
6.Client Script in ServiceNow With some use case.
7.https://www.learnnowlab.com/Business-Rules/
8.want some use cases for Client Script, Business rule , Script Include , and Glide Ajax
9.Mastering Client Scripts in ServiceNow – A Practical YouTube Playlist for Real-World Scenarios
10.Script Action: A Practical Example!
etc.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
Hi @NandanO
I am a ServiceNow trainer, and I’m happy to guide you. As a trainer, I have worked with many students from different backgrounds who successfully built their careers in ServiceNow. So yes, you can definitely start your journey in ServiceNow. The most important things are hard work and dedication.
it may take some time to learn and become comfortable with the platform. If you want to move into the development side, learning development concepts is important. However, if you are interested in non-development roles such as Business Analyst (BA) or Business Process Consultant (BPC), you can also explore those paths.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
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3 weeks ago
Hi @NandanO
As you mentioned that you come from a non-technical background, I would say it might be challenging, but it is definitely not impossible. I have seen many people build successful careers in ServiceNow coming from non-technical backgrounds.
The timeline is difficult to predict because it depends on how much effort you put in, how consistently you learn, and how dedicated you are to preparing and building your skills.
With the right mindset, continuous learning, and hands-on practice, transitioning into ServiceNow is absolutely achievable.
Here are a few tips:
-
Follow this master playlist to strengthen your JavaScript skills specifically for the ServiceNow platform.
https://youtu.be/62Nabpb94Jw?
-
Spend at least 1–2 hours daily on the ServiceNow Community. Observe the kinds of technical questions being asked and how experienced members respond. You’ll learn a lot passively this way—and I highly encourage you to start answering questions as well. Explaining concepts to others will improve your technical thinking and deepen your understanding.
-
Explore the free courses available on the ServiceNow Developer Site. These are practical and focused, and will help you apply your knowledge directly on the platform.
- https://developer.servicenow.
com/dev.do#!/learn/learning- plans/yokohama/citizen_ developer - https://developer.servicenow.
com/dev.do#!/learn/learning- plans/yokohama/servicenow_ application_devel...
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
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3 weeks ago
Hi Atul,
Thank you so much for your insightful suggestion. I truly appreciate your encouraging words and the perspective you shared. It’s really motivating to know that even with a non-technical background, transitioning into ServiceNow is achievable with the right mindset, consistency, and effort.
Your guidance has given me more confidence to stay focused and keep learning with dedication.
Thanks again for your support! 😊
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3 weeks ago
Good luck mate and let us know if need any guidance.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************