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Now mobile agent App theme migration from Dev to Prod Instance

chaitanyape
Tera Contributor

I have created a now mobile agent App theme on Dev Instance.
Now i want to migrate the theme from Dev to Test and to Prod instance. I tried to migrate it through update sets but the changes are getting captured but the theme is not getting migrated to Test Instance. I tried the Same with XML export import. Still the Theme is not getting available in the Test Instace. 

What is the proper way to migrate this from Dev to Test and to Prod?

 

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @chaitanyape 

 

1) Publish to Application Repository (Refer: Publish an application to the application repository )

  • In your Dev instance, ensure your theme is properly configured within a scoped application.
  • Navigate to Studio and open your custom mobile application.
  • Click the File menu and select Publish to Application Repository.
  • Log into your Test instance, navigate to System Applications > All Available Applications > All.
  • Search for your application, click Install, and repeat for Prod once tested

 

2) Export/Import via XML

If your theme is global or you aren't using a scoped app, export the XML records.

  • In Dev, navigate to sys_sg_client_theme.list (Mobile App Themes).
  • Right-click the header and select Export > XML.
  • In Test, go to the same list, right-click the header, select Import XML, and upload the file.
  • Important: Log out and log back into your mobile agent app on your device for changes to take effect.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Srikanth_9
Mega Sage

Hi @chaitanyape,

 

No, you cannot move these configurations via update sets. Import the XML in the sys_sg_client_theme.

 

Refer:

How to configure and apply client theme on the mob... - ServiceNow Community

Tips on Branding in Now Mobile application - ServiceNow Community

Solved: Re: customizing the Now Mobile and Now Agent appli... - ServiceNow Community

branding in now mobile - ServiceNow Community

 

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 
 
Thanks & Regards,
Srikanth Akula.