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PDI dev283242 stuck on "Unscheduled Maintenance" for 1 days5

goo121rai
Kilo Explorer

Hi everyone. My PDI (dev2832865415442) has been entirely inaccessible for the last 10 days. The banner says it is undergoing unscheduled maintenance, but the status indicator is stuck on "Activating Plugin...". The refresh button does nothing. Has anyone found a workaround for this specific hang, or is releasing the instance my only option? I need this Instance. I had a lot of work here. Please help.

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Mark Manders
Giga Patron

Not only are PDIs unsupported, the Community also updated the code of conduct to not post the same message twice. Don't run the risk of losing your community access!!

https://www.servicenow.com/community/creator-studio-forum/pdi-dev283242-stuck-on-quot-unscheduled-ma...


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Mark