Hello there,
We are using the playbook widget for portal.
In an activity, user has to create records. so we configured a "create records" activity to do the job.
However, when the user clicks on "Add record" button, a pop up opens to create a record, but after saving and clicking OK on the pop up, a blank page is displayed.
Screenshots are as follows.
Playbook is rendered as below.
Click on “Add NMI” button to launch create a record
pop up to create a record for the configured table does appear.. saving the form does creates a record as well.
Click on OK now
User will be landing on the following page.
When the DOM is inspected, the blank page is pointing to the following location
https://abcde.service-now.com/now/playbook-portal/ag1playbook/x_dxc_supply_capacity/e635879893ebae108b8ab14b6aba10f3/sub
/playbook-portal/ag1playbook -> this is the playbook page I have created in the playbook experience.
This page is created from an existing playbook template.. Nothing much has been done to the layout apart from few label customizations.
Note: if I access the playbook from CSM workspace, then Add NMI button opens the new record page without any issues.
