I'm new to Creator Studio - coming over from using PagerDuty Workflow Automation or formally known as Catalytic.
In my prior tool, we had a function where we could send non-users an email that contained a form. This form could be dynamically individualized for each non-user and their responses would be recording and could be used later on in the form.
Is there a way to do this in ServiceNow with Flows? Use case example - we submit an Excel with a list of associates on leave -> if their leave status is closed -> Send email with form to HR and Manager to notate when associate was anticipated to have returned based on report and ask if associate has returned and if yes, when did they return. Depending on response, different automation activities then follow.
