Service now- visual task board

[IshitaD]

Not able to add the problem to the task- i have added the problem to the favourites but it cant be added to the task board 

[Huynh Loc]

Hi @IshitaD ,
Board Type Matters

• Freeform Boards support dragging and dropping any task-type record (including Problem).
• Data-Driven Boards are limited to specific single tables (e.g., Incident).

If your board is data-driven and filters for Incident, Problem records won't appear.

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