servie catalog

[ganesh10849]

A Catalog Administrator is asked to create an option in the Service Catalog which will allow a user to select Get Help and Then request access on items. Which feature achieves this?”

Options:

• A. Create a Record Producer
• B. Create an Order Guide
• C. Create a Catalog Item
• D. Create a Content Item

[Tanushree Maiti]

Correct. Answer is B.

In ServiceNow, An Order Guide in the Service Catalog allows you to group multiple catalog items together and present them to a user in a guided, multi-stage process.