SFTP Step - Copy attachment from SFTP Server & Populate in RITM Table

[Bimlakar Singh]

Que .1 - Is anyone has used the SFTP Step (Copy the attachment from the SFTP Server & Populate in the RITM Table)?

How to define connection or what are Steps required to configure in flow action?

Step 1: Activate the Managed File Transfer Extensions for the SFTP Step (com.glide.hub.action_step.sftp_mft) plugin.

Step 2: Create a Connection & Credentials to authenticate the SFTP server and tag it with a flow action.

Step 3: specify the Source Path, the location of the attachment.

Step 4: Test it & verify.

[Mani A]

Yeah seems like no file is available at SFTP when you accessing it and also even if file is available, we have to check the (read) permission available for SFTP user. PLEASE check this with the team who provided you the details ,they will help you.

[Bimlakar Singh]

I have granted the access as admin of that user & file also exist (I putted that). I'm assuming that file path I'm passing incorrect, might be that could be case only. rest everything is looks fine. we if have use so please let me know how you have defined the source path

[Bimlakar Singh]

@Ankur Bawiskar  when I'm pulling the attachment from SFTP server using mid server then it's giving response "Error Message Get Stats failed: NO_SUCH_FILE: No such file" it looks like source path has issue or may be any other things also. please let me know how to write windows server path & get it done.

[Mani A]

I got to know just now from docs that servicenow SFTP step doesn't directly support for windows server.