Task Table fields values inherited to Base Table

priyabalukt
Tera Contributor

I have a requirement where I am supposed to inherit task table thereby using the available filed values. I am not sure how to proceed with the below,

 

1. Have to add few custom choices in the State field but I don't need the choices that we inherited from the task table .I shouldn't delete it affecting the parent task table as well. Adding these custom choices are okay but how do I disable the inherited choices without deleting them.

Need your assistance.

2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron
Tera Patron

@priyabalukt 

Example: if you want to add new choices to state field and remove the task one then do this

1) configure choices for state field, right click on that field

AnkurBawiskar_0-1738760375782.png

 

2) then remove the existing ones which are in right side, move them to Available bucket

 

AnkurBawiskar_1-1738760406043.png

 

3) then add new choices from bottom 1 by 1 and Save

 

AnkurBawiskar_2-1738760464125.png

 

4) See the changes on form for that field and now it shows only those 3 choices which we added and not the ones from task

 

AnkurBawiskar_4-1738760799202.png

 

5) also create dictionary override for state field because OOB on task table the default value is 1

 

AnkurBawiskar_3-1738760709006.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

@priyabalukt 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@priyabalukt 

Example: if you want to add new choices to state field and remove the task one then do this

1) configure choices for state field, right click on that field

AnkurBawiskar_0-1738760375782.png

 

2) then remove the existing ones which are in right side, move them to Available bucket

 

AnkurBawiskar_1-1738760406043.png

 

3) then add new choices from bottom 1 by 1 and Save

 

AnkurBawiskar_2-1738760464125.png

 

4) See the changes on form for that field and now it shows only those 3 choices which we added and not the ones from task

 

AnkurBawiskar_4-1738760799202.png

 

5) also create dictionary override for state field because OOB on task table the default value is 1

 

AnkurBawiskar_3-1738760709006.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@priyabalukt 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

priyabalukt
Tera Contributor

Hi @Ankur Bawiskar 
Good day !!
Thanks for the solution!! It did help me..

 

Regards,

Priyanka B