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update sets error

babars
Tera Contributor

Screenshot 2026-02-05 163112.pngScreenshot 2026-02-05 162932.png

 

why this error is showing while doing update sets 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@babars 

the error clearly says the form section in your target instance is with latest timestamp and that coming from update set is older.

You can review which one to keep

-> if you are ok to keep what's currently there in target then Skip remove update

-> if you want the form section coming from update set then Accept remove update

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Adrian Ubeda
Mega Sage

Hello @babars , 

Are you previewing an update set from lower environment? You need to address related errors before commit into higher instance (red banner), and remember in subscription maanagement mapping properly your custom tables with the module which they belong (Normally app engine) (yellow banner)

If it was helpful, please give positive feedback! ✔
☆ Community Rising Star 22, 23 & 24 ☆

There are some conflicts in your updateset that why you get that error. 

You have to go to each conflicting records which has conflicts and skip remote update or accept the remote changes.

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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kalanidhikr
Tera Expert

Hello @babars 

 

Simple Fix for Error: “Found a local update that is newer than this one”

 

This happens when the same record already exists in the target instance with a newer timestamp.


To fix it:

👉 Go to Update Set Preview → Open the skipped record → Click “Accept Remote Update”.
Then re‑run Preview and Commit the update set.

This forces the update set version to apply and resolves the conflict.

 

If my response helped mark as helpful and accept the solution

Dr Atul G- LNG
Tera Patron

Hi @babars 

 

https://youtu.be/ux6Wdqh-BE8

 

Have a look here. 

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