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[Zurich] Creator Studio Fundamental training - Lab 2 Problem

rolfhengstm
Tera Contributor

I'm taking the On-demand Course = Creator Studio Fundamentals - Zurich

In Lab 2 I have an issue: 

In the second part I'm asked to "Add A Manager Approval Activity". Creator Studio Fundamentals - Lab2 issue - Pic1.jpg

I complete these 3 steps as provided.

Creator Studio Fundamentals - Lab2 issue - Pic2.jpg

 

But when I Save and Close the activity, I get an error: Missing start rule

Creator Studio Fundamentals - Lab2 issue - Pic3.jpg

When opening the activity again, the Condition When playbook starts is unchecked!

I can select and Save again - the problem is not gone. It looks like the condition will not be saved?

Is this a bug, or am I doing something wrong? Actually I di follow each step exactly as described...

 

 

1 REPLY 1

Sandeep Rajput
Tera Patron

@rolfhengstm This is a known issue, please try updating the Process automation designer plugin on your learning instance or raise a ServiceNow Learning case to get this addressed. For more information, please refer to https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2598920