Performance Analytics in scoped applications: Baseline and custom applications

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Session Code: CCW0764

Presenter(s): Ryan

Company(s): Acorio

Abstract:

This workshop will dive into the use of Performance Analytics for scoped applications. We will start with baseline applications (such as Human Resources and Customer Service Management) and expand into custom applications. See how the new PA features work with scoped applications, build on a solid PA foundation for more advanced skills and see how to build metrics from the ground up in custom applications.

URL: https://developer.servicenow.com/app.do#!/event/knowledge19/CCW0764