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05-04-2019
10:30 PM
Session Code: CCB0845
Presenter(s): Juha
Company(s): Sofigate
Abstract:
In this session, you'll learn five reasons why service management platform is the necessary basis for scalable use of robotics, and how to avoid many of the most common pitfalls. We'll demonstrate how you can include software robots in ServiceNow workflows without compromising the user experience or manageability of the overall service production. The ultimate target here is to help you design enterprise architecture that combines the best of humans and robots for delivering even better and more efficient services.
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