The CreatorCon Call for Content is officially open! Get started here.

Yingjie Sun
ServiceNow Employee
ServiceNow Employee

CSM product serves both B2B (business-to-business) and B2C (business-to-consumer) business purpose. There can be many different possible relationships and directions of engagement required by our users. Therefore, to ensure the data access while maintaining data security for all types of business relationships, is a very challenging and complex topic in this product. This whitepaper is created to introduce the CSM security model and explain the technical details about its implementation. See more details in the attachment.

Comments
Daniel Oderbolz
Kilo Sage

Hi @Yingjie Sun 
Is there a final version of this White Paper available?

 

Thanks a lot & Best
Daniel

Maik Skoddow
Tera Patron
Tera Patron

  @Daniel Oderbolz 

You can find most of the information in the following - nearly up-to-date - support article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0639072 

Version history
Last update:
‎09-27-2017 11:37 AM
Updated by: