tammyc
ServiceNow Employee
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on 04-05-2017 05:46 AM
Documentation to assist with importing case history to Customer Service Management
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hugoruano
Tera Contributor
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04-05-2017
03:22 PM
very useful!

Sushma R1
Tera Expert
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09-05-2021
11:55 PM
Helpful document 🙂
Jordan Bourgeoi
ServiceNow Employee
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12-15-2022
09:57 AM
Do we have a more recent version of the steps provided above?