Importing case activities for proper case activity stream functions.docx

tammyc
ServiceNow Employee
ServiceNow Employee

on ‎04-05-2017 05:46 AM

Documentation to assist with importing case history to Customer Service Management

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hugoruano
Tera Contributor
‎04-05-2017 03:22 PM

very useful!


Sushma R1
Tera Expert
‎09-05-2021 11:55 PM

Helpful document 🙂

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Jordan Bourgeoi
ServiceNow Employee
ServiceNow Employee
‎12-15-2022 09:57 AM

Do we have a more recent version of the steps provided above?

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Version history
Last update:
‎04-05-2017 05:46 AM
Updated by:
ServiceNow Employee