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on 06-10-2025 02:25 PM
Hi All,
New guide available on Now Create:
Leading Practices for Performance Load Testing for Customer Service Management (CSM)
Blurb:
For Customer Service Management (CSM) and other ServiceNow product implementations that may have several different integration points, ensuring that those integrated systems operate efficiently is essential. Performance load testing is a critical part of ensuring that the system is operating efficiently. This white paper describes the performance testing life cycle, estimated timelines, and best practices for performance load testing.
If there is feedback, please share and we will make updates (timeline for updates dependent on urgency of edit suggestion)
Thanks! -Erik