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Published on by
Ieshia Lilly
| Updated on
| Updated on
*Recording Available*
Date: Wednesday, April 19, 2023
Time: 8 am – 9 am PT | 11 am - 12 pm ET
For your support teams every second, every click counts. In the Tokyo release, ServiceNow introduced brand new capabilities for the CSM Configurable Workspace, making it easy to modify the standard agent experience and improve agent productivity. With these new capabilities, you can easily reorganize pages, add or remove components, and extend pages.
In this webinar, join CSM product managers, Clement Tussiot and Andre Ramsarran to learn the flexibility and configurability of CSM Configurable Workspace, including:
-Overview of new capabilities in the CSM Configurable Workspace
-Best practices for adopting the new framework
-Live Demo of re-configuring a page -Q&A
About Live on ServiceNow®: Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow solutions. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions!
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Start:
Wed, Apr 19, 2023 08:00 AM PDT
End:
Wed, Apr 19, 2023 09:00 AM PDT