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User Activity

  Below you can see Portal Object Widget.  In this example, it's displayed on the business portal.    This widget is out of the box for the business portal and other CRM & Industry customer portals that leverage Configurable Portal Widgets.   When th...
Overview Deliver configurable consumer grade experiences for B2B portal customers   As of the Yokohama release, the business portal is a new Customer Portal for B2B (Business to Business) organizations to provide an engaging customer experience for ...
  Overview: Consumer grade portal for B2C CRM customers.  Use this portal after Australia Q1 instead of /csp portal.   Key persona: Business Analyst or administrator configure the widgets Customers interact with the widgets on Customer Portals   Bus...
Web embeddables extend ServiceNow CRM self‑service into any website using secure, low‑code components—driving higher self‑service adoption, faster resolution, and lower operational complexity.   ServiceNow Web embeddables enable organizations to deli...
  Overview Web Embeddables are configurable, standards-based web components that can be embedded on any or on a third-party website aka your organization's website to surface ServiceNow Customer Service Management (CSM) capabilities directly within t...