Add Interactive Reports to the Customer Service Portal

[katiebrown]

Can interactive filters be added to the Customer Service Portal that control reports in the reports widget?

[Rakesh_M]

Hi @katiebrown ,
Create a dashboard with interactive filters. use HTML widget and iframe code to publish the dashboard
refer:  
https://www.servicenow.com/community/platform-analytics-forum/service-portal-interactive-filter-on-p...

[Tanushree Maiti]

Hi @katiebrown 

Check this , if it helps.

How to Add Interactive Filters in ServiceNow App Dashboards (2026)

https://www.youtube.com/watch?v=ifpFhf8NtrU

https://www.youtube.com/watch?v=4WLr16JbqJw

https://www.youtube.com/watch?v=OirwryvgCrM