Add Interactive Reports to the Customer Service Portal

katiebrown
Tera Contributor

‎04-09-2026 07:14 AM

Can interactive filters be added to the Customer Service Portal that control reports in the reports widget?

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Rakesh_M
Kilo Sage

‎04-09-2026 07:22 AM

Hi @katiebrown ,
Create a dashboard with interactive filters. use HTML widget and iframe code to publish the dashboard
refer:  
https://www.servicenow.com/community/platform-analytics-forum/service-portal-interactive-filter-on-p...

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Tanushree Maiti
Giga Patron

‎04-09-2026 08:15 AM

Hi @katiebrown 

 

Check this , if it helps.

How to Add Interactive Filters in ServiceNow App Dashboards (2026)

https://www.youtube.com/watch?v=ifpFhf8NtrU

https://www.youtube.com/watch?v=4WLr16JbqJw

https://www.youtube.com/watch?v=OirwryvgCrM

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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ServiceNow - Create and Add Interactive Filters to Dashboards in Madrid
ServiceNow - Create and Add Interactive Filters to Dashboards in Madrid
youtube.com/watch?v=ifpFhf8NtrU
Items demonstrated/discussed in this video: * Navigated to Dashboard with the following types of Interactive Filters: - Date - created an interactive filter based on the Created and Updated Dates - Choice - Created several Priority Interactive filters - Radio Button, Single, Multiple, Checkboxes ...
How to Add Interactive Filters in Servicenow App Dashboard (2026) | Servicenow Platform Fundamentals
How to Add Interactive Filters in Servicenow App Dashboard (2026) | Servicenow Platform Fundamentals
youtube.com/watch?v=4WLr16JbqJw
How to Add Interactive Filters in Servicenow App Dashboard (2026) | Servicenow Platform Fundamentals Hi, this is Bill, and in this "servicenow tutorial" we're showing you how to add interactive filters in ServiceNow app dashboard. This "servicenow demo" is perfect for "servicenow for beginners" ...
Part 3: Reports & Dashboards || Interactive Filters || Adding Filters in Dashboard || ServiceNow
Part 3: Reports & Dashboards || Interactive Filters || Adding Filters in Dashboard || ServiceNow
youtube.com/watch?v=OirwryvgCrM
For More Information, please check details below: My Playlists for Quick Access for Various Learning Paths: ServiceNow Technical Podcasts - https://www.youtube.com/playlist?list=PLmMLNh-9xqQGQ1rdxll-rVHcmOO9A8kwg ServiceNow Catalog Item and Flow - ...
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