Anyone still seeing PRB1605807 with Tokyo Patch 9 Hotfix 2A

Nancy Page
Tera Contributor

KB1176069 - PRB1605807

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1176069 

We're still experiencing this issue "In Agent workspace, letters are missing when typing continuously".  Supposedly resolved with Tokyo Patch 2 Hotfix 2.  We're on Tokyo Patch 9 Hotfix 2A.  Anyone else seeing this issue still?

 

 

5 REPLIES 5

Christian Geis1
Tera Contributor

Hi Nancy,

yes we have the same problem and waiting for Patch 10. Did you already found a solution.

Nancy Page
Tera Contributor

We have not found a solution. In the process of upgrading to Utah patch 6. KB says it's still seen in Tokyo Patch 10, Utah Patch 6, and Vancouver EA HF2. 

Christian Geis1
Tera Contributor

All right,


thank you for this information.

 
 

 

 

Christian Geis1
Tera Contributor

Hi,

 

Tokio patch9 hotfix2b solved out problem.