ast_contract: After updating a field, user can leave the page without the warning pop-up to save

[Elise1]

Hi,

We are using contract management and have created two fields that are mandatory, however, the user is able to leave the contract/page without the 'Leave page' pop-up displaying.  When I try it in my developer instance, the pop-up does display as is expected.

I've read that it has something to do with the browser, however, I am accessing both my PROD instance and my developer instance using the same browser.

If anyone has any experience or insight with this issue, I would greatly appreciate your help. 

[Arpan Baishya]

Hi @Elise1,

I tried testing this out on a couple of browsers, Chrome and Edge. Whenever I made changes to a form and clicked the Reload Form menu option, it tracked my changes and showed me the prompt (the one you shared) each time. However, when I made changes and hit the browser's refresh button, it did not track the changes every time. Sometimes, it did and displayed the browser Reload prompt and sometimes, it refreshed the page as if no change had been made. 

So, what I think is that the Reload form option is more reliable overall in tracking form changes. I am not sure whether this would help you a lot but I thought of sharing my observations with you.

[Elise1]

Thank you for your reply.  We decided to go a different direction but appreciate your input.

[Elise1 · Accepted solution]

We haven't found a resolution and decided to format the page differently so we don't run into this issue.