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Auto update landing page list in CSM configurable workspace

Dear Community,I'm currently trying to solve a customer need, that requires simple lists on a landing page to update automatically, or somehow trigger an update on all lists in one action.Do you have any ideas on how i get these lists to automaticall...

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Transform Script

Requirement:  spreadsheet column A has set of Values like sample " ccPlus", "ccSCO" etc. Need to update the target Table (choice list) with values like " If column A contains Plus" --> The target table should be populated with Value 1. if If column A...

Priya123 by Tera Contributor
  • 194 Views
  • 2 replies
  • 0 helpfuls

Adding two duration fields

I have two duration fields and i want to add the values in those two duration fields and then display the result in hours. How can i achieve it?

hameetkaur by Tera Contributor
  • 719 Views
  • 3 replies
  • 1 helpfuls

RITM Comments are not flowing to task

Hi Team, I am having a wierd issue where in if I post a comment on RITM as 'hi' then it is not flowing to catalog task. Again if I post any thing other than 'hi' the RITM is cascading the comments to catalog task as expected. Can someone please assis...

Dynamic translation of Targeted Communication

Hey all,Hope you're doing well! I've got a question about dynamic translation in the context of targeted communications on ServiceNow. From what I gather, dynamic translation usually applies to notifications or task forms, like in the 'Additional com...