Change the "time ago" on the My Requests widget

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‎05-04-2022 01:06 PM
Hi - I am looking for some help as I am not a developer but have been asked edit the timestamp on the My Requests widget to show date/time instead of time ago. We use this widget on our customer portal homepage. Below is a screenshot of how it appears and I circled the column I seek to change.
Do I need to edit my HTML copy or Server Script? If yes, can you provide me with the edit? I included screenshots of this code. Thank you in advance for any help.
HTML Template:
Bottom section of Server Script:
Labels:
- Labels:
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Customer Service Management
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‎02-14-2025 01:26 PM
The below code worked for me. Hope this will help someone someday. Thanks.
<small class="text-muted">
<span class="glyphicon glyphicon-time" aria-hidden="true" tabindex="-1" />
<!--sn-time-ago timestamp="::e.sys_created_on" -->
<span>{{::e.sys_created_on}}</span>
</small>