CSM Instructor Led training is on which Release and few other queries
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09-13-2023 10:13 AM
Have few queries
Question 1 :- Presently CSM Fundamentals On demand course is on Tokyo Release , If i go for Instructor Led training will it be on Tokyo Release or the latest release like Utah or Vancouver ?
Question 2 :- For what duration On demand courses are available for ?
Question 3 :- If i have purchased On Demand course for Tokyo and tomorrow the course is revised with latest release (say Utah / Vancouver) , my existing On Demand course will get auto upgraded to latest release ?
Question 4 :- For instructor Led courses demo environment is available for what duration ?
Appreciate response to my queries . Thanks
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09-17-2023 09:45 PM
Hi @varun_SN,
- You can check the release for the Instructor-led training on Now Learning. I'd like to add that much of the training is the same across releases since the fundamentals usually don't change.
- On-demand courses are available all the time. However, if a course you have registered for is going to be retired, you'll be notified by ServiceNow.
- No, I don't think your existing course will be auto-upgraded. However, there would be two versions of the same course. But you don't need to worry, in my opinion (refer to point 1). If you want to, you may go through the latest release notes to learn about the newest features.
- By demo environment, I'm assuming you're talking about the lab instance. Your lab instructor/your course details on Now Learning will let you know the validity of the instance.
Hope that answers your questions. Let me know if you have any further queries.
