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Resolved! Multiple Pages within a Single Catalog Item

I have multiple sections I need to include in one catalog item.   Is it possible to include these as separate pages (Page 1, 2, 3... etc.), or do I need to post everything on a single page?   There are 7 sections, total and it would make for a LONG f...

codechaser by Giga Expert
  • 5892 Views
  • 11 replies
  • 6 helpfuls

Favorite function for service portal for Tickets

Hello All, I would Like to add Favourite button to Tickets in the widget 'My tickets' on service portal like below and also I want to show all favourites tickets by changing the 'view ' open to favourites  Like below Can someone Guide me If this is p...

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Faceted Search vs Search Page widgets OOB

Hi,I have encountered an issue with performance of OOB Search Page widget on service portal. I have tested that both on my own PDI instance and customer instances.After enabling Agent Chat, this widget stopped to display Catalog items within search r...

Resolved! How to set True a billable field after 10days of ticket closure

Hi All Can any one please guide me please with script How to set the Billable field as true once the ticket (Part requirment ) is closed please guide meField Service Management part requirement I want to set true after 10days of Ticket closure Once i...

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Research by Tera Guru
  • 495 Views
  • 6 replies
  • 0 helpfuls

Date Formatting - transform script

2 questions1) i need to check if the date coming thro import set is a Valid date ( not format but valid date by itself and not any string like N/a or tbd etc ) ?? there are couple of validations on the client side but something seems off in transform...

Priya123 by Tera Contributor
  • 547 Views
  • 2 replies
  • 0 helpfuls