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Customer Service Management

KiranmaiP
Tera Contributor

Hi, Could somebody please provide the roadmap for the CSM Test.

Requesting to please provide the resources and courses needed to prepare, Udemy courses, and any dumps for current Yokohama would be greatly appreciated.

If somebody has given in recent 1-2 months, please share the experience of Question topics, difficulty level and kind of questions.

Please help with answers.

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