How to create Custom activity in playbook

puja kumari
Tera Contributor

Hi All,

How to add and create custom activity in playbook. need step by step process.

 

Thanks

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@puja kumari 

check these links

Custom Playbook Activities - Workflow Automation Center of Excellence 

Custom Playbook Activities | Workflow Academy #04 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

puja kumari
Tera Contributor

@Ankur Bawiskar ,

i have already looked into that doc, but my requirement is to create custom activity and add it to the OOTB playbook and then we can add some field in that activity from csm_consumer table.  so what would be the flow required to create an activity.

Thanks

 

@puja kumari 

even if you create a custom activity, I believe you shouldn't edit OOTB playbook.

Make a copy of that and then add your activity in the new playbook

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader