how to setup agent affinity?

Mayur Bute
Tera Contributor

agent affinity

1 REPLY 1

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Please go through below doc

https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/advanced-work-assignment/task/awa-activate-agent-affinity.html

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab