We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Integration with One Identity

Frank70
ServiceNow Employee

Customer is asking if Servicenow is integrating with One Identity ?

Eg get user information from One Identity to populate case information.

3 REPLIES 3

Damhoej
Tera Guru

There is a plugin in Store:

https://store.servicenow.com/sn_appstore_store.do#!/store/application/acb2336fdb6d18500adef5361d9619c2/1.3.1?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%26q%3Doneidentity&sl=sh

This is not exactly what the TC is asking for, the mentioned plugin is integrating oneIdentity Catalog with NOW Catalog.  What we are looking for is a way to get User info from oneIDentity. Any updates on that? 

Sorry.. I can not find the right easy solution.