Is it possible to check in user information whether a password has been set?

[HS7]

Hi
When SSO is enabled, probably set a password for users log in locally, but not for users log in with SSO.
Is it possible to check in user information whether a password has been set?

[Ankur Bawiskar]

@HS7 

when SSO is enabled, password is not stored in sys_user.

what's your business requirement?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[HS7]

Hi @Ankur Bawiskar 

First of all, SSO is enabled.

Both local login users and SSO users exist in sys_user.

I thought that if an SSO user accessed the local login screen using /side_door.do and clicked the password reset link, they would be able to set their password.

[HS7]

how does servicenow distinguish between SSO logged-in users and local logged-in users of sys_user?

[Ankur Bawiskar]

@HS7 

My pointers

1) on user record there is a field which helps system to determine this i.e. SSO Source. it tracks source of user's authentication.

2) when sso is enabled and user is authenticated with sso, that user cannot perform password reset within instance.

3) Password reset only works for local accounts.

I believe I have answered your question.

If my response helped please mark it correct and close the thread so that it benefits future readers.