Is there any way to hide the author in the knowledge articles?

[rodrigoaguna]

Hi guys,

My question is simple. Is there any way to hide the author in the knowledge articles?

Thanks in advance,

Rodrigo.

[Priyanka Chandr]

Hi,

Please have a look

https://community.servicenow.com/community?id=community_question&sys_id=cd64c769dbd8dbc01dcaf3231f96...

Please mark it correct and helpful if applicable

Thanks,

[Jaspal Singh]

Hi Rodrigo,

If you are referring to below then the only option is to clone the widget & comment line 13-16 of widget: KB Article page.

[rodrigoaguna]

The thing is that I would like to hide it in every place a kb article is accessed. 

For example, I access it from the mobile app with a URL applet that displays the kb article html so it's not only to hide it in portal.

[rodrigoaguna]

I don't know if there is another property to hide the fields you don't want to show on KB articles.

[Swapnil Soni1]

Hey,

I tried and comment out the few lines in kb_view and got the result "Author Name" removed.

Or you can try this

I was able to remove the 'authored by' field from displaying in the portal article view by updating the 'Page Specific CSS' field on the page: 'Knowledge Article View' to include '.author{display: none;}'.

I was also able to remove the authored by field from the 'Most Useful' widget list on the article page by setting system property 'glide.knowman.search.show_author' to false.

Please mark correct or helpful if this works.

Thanks

Swapnil