Is there any way to hide the author in the knowledge articles?

[rodrigoaguna]

Hi guys,

My question is simple. Is there any way to hide the author in the knowledge articles?

Thanks in advance,

Rodrigo.

[Rachael7]

Ashutosh Munot has it right to remove the author from the Most Useful widget on the Portal. However, to remove it on the knowledge article level, add this CSS to the kb_article_view page:

.author{display: none;}

[kartikey]

how? i'm unable to do it.

can anyone guide me?

[Brandon R1]

Can the same be done to remove Revised by and ONLY have the Authored by display on KB articles??

Brandon

[Peter Delf]

I think the best way to hide on the Portal would be to add some CSS to the widget instance that shows the knowledge article content

.author {
   display: none;
}

[IanCox]

• Hiding author names in ServiceNow knowledge articles isn't directly supported, but there are workarounds:

• Consider the benefits: Attributing articles to authors can build trust and credibility. Are you sure it's not valuable for users to see who wrote the article?

• Use a generic author: If you still prefer to hide individual names, create a generic user account (e.g., "ServiceNow Knowledge Base Team"). Assign this user as the author for all articles.

• Explore custom UI (advanced): If you're comfortable with coding, consider customizing the UI to remove the author field entirely. This might involve modifying ServiceNow UI elements. (Note: This approach requires advanced knowledge)