Hi Sandeep,
Please find the Client script and Script Include that i written,
Script include.
var ServiceOfferingUtils = Class.create();
ServiceOfferingUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getServiceOffering: function() {
var location = this.getParameter('sysparm_location');
if (!location) {
return ''; // Return empty if no location is provided
}
var soGR = new GlideRecord('service_offering');
soGR.addQuery('location', location);
soGR.orderBy('name');
soGR.query();
if (soGR.next()) {
return soGR.sys_id.toString(); // Return the first matching Service Offering
}
return ''; // Return empty if no match is found
}
});
Client script:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
//Type appropriate comment here, and begin script below
(function executeRule(current, gForm) {
// Get the caller's location
gForm.getReference('caller_id', function(caller) {
if (caller && caller.location) {
var ga = new GlideAjax('ServiceOfferingUtils');
ga.addParam('sysparm_name', 'getServiceOffering');
ga.addParam('sysparm_location', caller.location);
ga.getXMLAnswer(function(serviceOffering) {
if (serviceOffering) {
gForm.setValue('service_offering', serviceOffering);
} else {
gForm.clearValue('service_offering');
gForm.addErrorMessage('No matching Service Offering found for this location.');
}
});
} else {
gForm.clearValue('service_offering');
}
});
})(current, gForm);
