notification

[komalkp]

How to attach pdf in email notification?

[Madhava_Kumar]

What is the Trigger condition of the Notification?

[komalkp]

when the ticket is on hold ,category is application and type is request 

[Ankur Bawiskar]

@komalkp 

I already responded to your earlier question, any reason to post a new one?

Notification 

sharing the response again here

so you want to attach PDF to record and then send email and that email should have attachment?

If yes then do this

1) you should check this link on how to add PDF to record via after update business rule, business rule should have correct notification trigger condition

Generate PDF and attach to the record 

2) then use gs.eventQueue() to trigger the event and associate this event with notification

3) in the notification ensure "Include attachments" is checked

If my response helped please mark it correct and close the thread so that it benefits future readers.