OnSubmit Client script to set value of assignment group

Deepika Mishra · ‎03-19-2021

I am trying to set value of assignment group using client script on onSubmit functionality, but the below code is not working. Please help :

Michael Fry1 · ‎03-19-2021

You should use an Assignment rule. All that script is doing is setting an assignment group variable, not the assignment group on the record.

Elijah Aromola · ‎03-19-2021

is your sys_id value correct?

Deepika Mishra · ‎03-19-2021

yes

Brandon Barret1 · ‎03-19-2021

I would try setting assignment group as a variable and passing it in, and double check the item and everything else is correct.

Deepika Mishra · ‎03-19-2021

Could you please help with code, because I didn't get the above.

Brandon Barret1 · ‎03-19-2021

Just to be clear, is this for a Catalog Item?