OnSubmit Client script to set value of assignment group

Deepika Mishra
Mega Guru

I am trying to set value of assignment group using client script on onSubmit functionality, but the below code is not working. Please help :
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1 ACCEPTED SOLUTION

Michael Fry1
Kilo Patron

You should use an Assignment rule. All that script is doing is setting an assignment group variable, not the assignment group on the record.

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25 REPLIES 25

yes

Michael Fry1
Kilo Patron

You should use an Assignment rule. All that script is doing is setting an assignment group variable, not the assignment group on the record.

How to achieve/check this ?

This is what assignment rules are for. Assuming the assignment group is blank, a rule like this will run. It will not run if the assignment group has a value.

find_real_file.png

find_real_file.png

I couldn't find it. Could you  help me with path