OnSubmit Client script to set value of assignment group

[Deepika Mishra]

I am trying to set value of assignment group using client script on onSubmit functionality, but the below code is not working. Please help :

[Alex Coope - SN]

@Deepika Mishra best practice would be to use an Assignment Rule for this, rather than any type of script, because otherwise you may suffer the side effects of a hard-coded sys_id, e.g. what if in the future there needs to be a change to a different group? the script would need to be changed = a customisation rather than configuration,

So, to understand how to set up an "Assignment Rule" check this link,

Many thanks,
Kind regards

[Michael Fry1]

Module name is Assignment rule.

[Ankur Bawiskar]

Hi,

you should be using normal client script for this and not Catalog Client Script.

if authority is a variable then use this syntax to get the value

function onSubmit(){

if(g_form.getValue('variables.authority').toString() == 'true'){

g_form.setValue('assignment_group', 'sysIdHere');

}

}

Regards
Ankur

[Deepika Mishra]

you should be using normal client script for this and not Catalog Client Script - will it work on portal then ?

[Ankur Bawiskar]

Hi,

yes it would work on portal as well when you open the record in form page

Regards
Ankur