PDI Instance: I need to set a knowledge base as public in my public portal
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01-16-2025 08:05 AM
Hi All,
Please note that I am trying to make a knowledge base as public so any non authenticated user can access its articles
this is on my PDI Instance
I have gone through a lot of documentations from the community but it cannot seem to get it work
I made all the pages as public - can read ( empty ) etc
i tried " KCS Knowledge Base (demo data) " knowledge base and this one works while i am not logged in but my own created knowledge base or the default ones from OOB do not
I have tried every possible configuration i know or was told to via SN Community but in vain
i get a message no category available when not authenticating ( i verified all widgets used in my portal and pages and made them public ) but when authenticated everything is fine see attached for "not categories available"
I am not sure what else i can try
if some one can point me to the right direction i would appreciate it
I am newbie BTW
Thanks in advance
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01-20-2025 10:53 AM