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05-04-2023 11:00 PM
Hello Everyone,
Whenever I am submmiting information from CSP portal in incident form if I open agent workspace
in Description field all information is showing in spanish except question choice "Yes" and "No"
Because I'm submitting information in spanish I would like to see all the information in spanish only
translation should not happen in agent workspace or backend
as you can see in screenshot description field having spanish information but only "yes" is got translated to english
as it should not
can someone Help me achieve this requirement
thanks in advance 🙂
Solved! Go to Solution.
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05-07-2023 10:27 PM
then you can keep it as Select box since it's working fine with this.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-10-2023 08:25 AM
Hello @Ankur Bawiskar ,
You asked me about " how is the description field getting populated? via script?"
My answer is : yes the description field is getting populated via script. could you please help me How I can keep my variable type as Yes/No only and restrict is from treanslating to english for example if user is german the value should be german in the description Please help me 🙂