Regarding Business Portal needed in CSM Lab instance

Amandeep39
Tera Contributor

yesterday

Hi everyone, I need some help from community for fixing business portal issue. I try to find in lab instance for solving my problem in lab work 2.3 Activate Business Portal of CSM essential first course. If you don't mind please let me know how to fix it?

 

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Bhuvan
Kilo Patron

3 hours ago

@Amandeep39 

 

Login to your lab instance -> Service Portal -> Portals and open Business Portal. Unselect 'Inactive' and save the record

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Go to Service Portal -> Portals and open Customer Support. Select 'Inactive' and in the Alternate portal select 'Business Portal' and save the record

Bhuvan_1-1757919967763.png

You can try now and it should work

Bhuvan_2-1757920126370.png

I hope you appreciate the efforts to provide you with detailed information. If my response helped to guide you or answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

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