Sample of using script include in email notification
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‎02-16-2017 12:30 PM
Hi everyone,
I need help with calling a script include into an email notification. I am looping over the email body and if there are mandatory variables missing in the email then a notification gets sent to the user. I am able to get the missing/mandatory variables but can not format the question neatly in the email notification. Any help would be greatly appreciated.
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Customer Service Management

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‎02-23-2017 10:27 AM
Remove '.' and use underscore and see if it works
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‎02-23-2017 10:41 AM
I tried that and still got an error.
I then removed the ${mail_script:u.attach_links} and surrounding whitespace and retyped the statement making sure not to have any whitespace following the trailing '}'.
The error is gone, but I am not getting the listed attachments in the message. I'll have to debug the script.