Unable to Set Correlation ID field using Import Set API

Gowtham Kodali
Tera Contributor

Hi All,

 

I am trying to set the Correlation ID field value using the import set API, even-though the value is sent in the Request and it is mapped in the transform map, I am not able to set the value in the Correlation ID field it is always empty any suggestions on setting this field value

 

Thank you

6 REPLIES 6

Eshwar Reddy
Kilo Sage

@Gowtham Kodali 
Could you please provide additional information and a screenshot for reference?

Hi Eshwar,

 

I am trying to create the Cases in ServiceNow through Integration with 3rd party application , For this integration i am using the import set and transform maps,

 

While sending the Request from 3rd party api , the ID of the record is sent , I have created Mapping for ID to the correlation Id field , but still the Correlation ID field is not getting populated with the ID in request

 

Eshwar Reddy
Kilo Sage

@Gowtham Kodali 
Are you able to see the  Correlation ID in the payload ?
if yes
Can you provide the screen shot of the mapping 

 

 

Gowtham Kodali
Tera Contributor

Yes I am able to See the ID sent in the Payload,

 

Here the screenshot of mapping,

 

GowthamKodali_0-1726650932050.png