Virtual Agent -- Needs to add one more option
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07-30-2025 10:00 PM
Hello Everyone, Good Morning!!
I have a requierment like, need to one more option called "Show Me Everything" under the section.
In highligted area i want to add the above mentioned option.
The below is the script for the same:
Can someone please help me to acheive this.
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07-30-2025 10:51 PM
Hi @Ramesh43 try to replicate it for different scenarios, I do't think this is limited by a number. It would be similar like searching in the KB - for one input you get 4 returned articles, for another input you get 8 and for another you get zero...
Either test this step for different intent or create more KBs that would match this criteria and next time it shall display more. Eventually different people from user criteria perspective.
Keep me updated
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