When a user selects a specific value in a playbook activity field, the system automatically Skips th

PREMSAIA
Tera Contributor

When a user selects a specific value in a playbook activity field, the system automatically Skips the designated playbook stage and advances to the next applicable stage

When a user makes a selection from a choice field in a Stage 2 playbook activity:

  • Option 1 → Playbook proceeds normally through Stage 3, then to Stage 4
  • Option 2 → Playbook skips Stage 3 entirely and move directly to Stage 4
1 REPLY 1

Mark Manders
Giga Patron

Is this just a statement on how playbooks work, or do you have a question? 

If it's the latter, please tell us what you did, what the requirement is and what is actually happening with your config, so we know how to assist.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark