Link to download compliance documentation for ServiceNow

Malike
Tera Contributor

Hi 

I need to provide a SOC2 or ISO27001 certificate for the ServiceNow platform. I have access to CORE platform and the partner portal, but I simply cant find the documents ready to download.

 

Thank you in advance

4 REPLIES 4

Carl-Johan
Tera Expert

If you have the correct user rights on the support portal, they should be easy to find under the Trust Center. ISO is under the Core and SOC is located in the SOC category. If you dont see those categories you properly dont have the user rights to access it.

CarlJohan_0-1673001817118.png

 

Jakob4
ServiceNow Employee
ServiceNow Employee

Hi Malike

This has been moved to support.servicenow.com. On Support select Trust Center at the top menu and then select CORE Compliance Portal

Sai Ganesh Raja
Tera Contributor

In order to provide a SOC 2 or ISO 27001 certificate for the ServiceNow platform, you will need to request one from ServiceNow. ServiceNow has undergone both a SOC 2 audit and an ISO 27001 certification, and can provide customers with the relevant certificates upon request.

To request a SOC 2 or ISO 27001 certificate, you can contact ServiceNow's Customer Support team through the ServiceNow Community or by submitting a support request through the ServiceNow instance. You can also request a copy of the certificate through your ServiceNow account manager or sales representative.

I hope this helps!

Saiganeshraja
Kilo Sage
Kilo Sage

In order to provide a SOC 2 or ISO 27001 certificate for the ServiceNow platform, you will need to request one from ServiceNow. ServiceNow has undergone both a SOC 2 audit and an ISO 27001 certification, and can provide customers with the relevant certificates upon request.

To request a SOC 2 or ISO 27001 certificate, you can contact ServiceNow's Customer Support team through the ServiceNow Community or by submitting a support request through the ServiceNow instance. You can also request a copy of the certificate through your ServiceNow account manager or sales representative.

I hope this helps!