Dear SNUG Community,Join Capture Group for a free 30-minute webinar on June 9 from 10:30–11:00 a.m. to explore the key takeaways of Knowledge 2026. Learn about the most important developments in AI, automation, and autonomous operations. Topics inclu...
Dear SNUG Community,On April 14, we will host a free 45-minute webinar exploring how ServiceNow’s single data model connects Customer Service Management (CSM) with Sales & Order Management (SOM) and Field Service Management (FSM), enabling end‑to‑end...
I have accepted the invitation to SNUG on June 3 2025 but I am unfortunately unable to join.I searched for contact persons but have so far been unable to identify someone I could inform. Anyone knows?
Hi,Does anyone have experience with handling instances and data in a setup with an external partner working out of India or another country outside the EU?Our concern is in relation to data. According to EU legislation we are not allowed to handle sp...
Hello, my name is Viktoria and I'm working as a Process Manager in the SAP section in IT, for a public company. We would like to hear some experiences from other companies that use the ITSM module in ServiceNow to solve incidents and ongoing developm...
Hi friends,I have an UI Action on a form which call a Script Include to manipulate a related table.When I push the UI Action button it closes the Form returning to the List, but I want the Form to stay open.My UI Action script is very simple:var id =...
Hi all, Don't miss out on the ServiceNow Summit in Copenhagen on June 6, 2024! Join us to explore the latest innovations, hear inspiring customer stories, and network with industry leaders. Register here: ServiceNow Copenhagen Summit We look forwa...
Hej Er der nogen som har erfaring med Intune integration og antallet af transaktioner? Vi har ca. 8500 enheder som vi gerne vil have ind som CI/Asset i CMDB'en. Jeg har ikke rigtig kunne finde ud af hvordan jeg skal "tælle" transaktioner så jeg kan s...
Hi I need to provide a SOC2 or ISO27001 certificate for the ServiceNow platform. I have access to CORE platform and the partner portal, but I simply cant find the documents ready to download. Thank you in advance
Hej med jer Er der nogen som har erfaring med HW og SW asset management og evt. ITOM? Vi har behov for et værktøj til at skabe overblik over hvad der er installeret på vores PC'er og hvem der har hvilke PC. Vi kigger på flere forskellige løsninger so...
Dear All,I've been part of the ServiceNow implementation at Damco International A/S last year and was wondering how far ServiceNow has come in Denmark?Do you know, or have you been, or are you part of any ServiceNow projects?kind regards,Axel
Hi,At Vestas we are evaluating whether we want to purchase a license for ServiceNow Discovery.Anybody else here in Denmark who have implemented, or are considering to implement Discovery?Have you alternatively evaluated alternatives like iQSonar (vis...
Hi,We are trying to build and mature our Service Catalog as well as our Knowledge articles in ServiceNow.Do you have recommendations how to optimally structure the Service Catalog when it comes to categorization (top categories and sub categories) - ...
HeyHvem skal til K16, og hvordan ser jeres rejse planer ud?Jeg flyver ud Lørdag d. 14 og hjem Lørdag d. 21 med Norwegian.Desuden skal jeg speake...er der andre der skal det?Bo